1.Who we are
Mohaug is a women’s clothing brand based in Kerala, India, specialising in cotton wear, jamdani weaves, and colourful everyday fashion. We are passionate about creating comfortable, vibrant, and high-quality clothing for real women.
Our website address is:https://shopmohaug.mohaug.com/
2. What Information We Collect
When you visit our website or place an order, we may collect the following information:
- Your full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through third-party gateways)
- Basic browsing data such as your IP address, browser type, and pages visited through cookies
3. How We Use Your Information
We use your personal information only for the following purposes:
- To process and fulfil your orders
- To respond to your enquiries and customer service requests
- To send order confirmations and shipping updates
- To improve our website experience and product offerings
- To send occasional promotional emails (only if you have opted in)
We do not sell, trade, or share your personal information with any third parties for marketing purposes.
4.Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you navigate our site.
You can choose to disable cookies through your browser settings at any time. Please note that disabling cookies may affect some features and functionality of our website.
5. Data Security
We take the security of your personal data very seriously. All information submitted through our website is encrypted using SSL (Secure Socket Layer) technology and stored securely on protected servers.
We do not store your payment card details on our servers. All payments are processed through secure, trusted third-party payment gateways that comply with PCI-DSS standards.
6. Your Rights
You have the following rights regarding your personal data:
- Right to access the personal information we hold about you
- Right to correct any inaccurate or incomplete information
- Right to request deletion of your personal data
- Right to withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us directly and we will respond within 7 working days.
7. Third Party Links
Our website may contain links to third-party websites such as social media platforms (Instagram, Facebook, WhatsApp). Please note that once you leave our site, we are not responsible for the privacy practices or content of those external websites. We encourage you to read their privacy policies before sharing any personal information.
8. Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to remove that information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated date at the top. We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
Email:mohaug2026@gmail.com
Phone:+91 9746282808
Website:https://shopmohaug.mohaug.com/